All people are equal before the law. What makes the difference is a good lawyer.
Continuing its activities in Istanbul, Fidelis Law Firm, with its expert Consumer Law Attorney team, deals with consumer rights, especially cases pending in the Consumer Court, and in case of defective goods and services purchased by consumers from sellers and producers, before the Consumer Arbitration Committee and Consumer Courts regarding loss of rights and compensation issues. provides litigation and consultancy services.
CONSUMER LAW DISPUTE RESOLUTION
A consumer is a natural or legal person who acquires, uses or benefits from a good or service for non-commercial or non-professional purposes (TKHK 3/1-k). By definition, the acquisition of this title depends on acting for commercial or non-professional purposes. For this reason, in fact, many transactions that people make on a daily basis are consumer transactions and fall within the scope of Consumer Law.
In cases where the goods or services purchased by consumers do not match the sample shown or do not have the characteristics they should have, our Consumer Protection Law has given certain optional rights to the consumer. Again, in addition to the fact that the goods or services purchased do not meet the specified specifications, the place and importance of Consumer Law in the daily activities of each individual is increasing day by day with the increasing internet shopping.
As Fidelis Law Office, we provide our clients with all kinds of litigation and consultancy services in the ever-expanding field of Consumer Law. With our strong and professional team, we are proud to support you in resolving your disputes arising from Consumer Law.
OUR SERVICES UNDER CONSUMER LAW
As Fidelis Law Office in Kozyatağı / Kadıköy region of Istanbul, we provide the following services within the scope of Consumer Law and Consumer disputes.
- Credit Card transaction fees and dues monitoring
- Refund of restructuring fees charged under consumer loan agreements, early payment discount
- Follow-up of disputes regarding distance sales contracts
- Defective goods and services arising in online shopping
- Sales contracts in installments
- Exercise of the right of withdrawal
- Writing and analyzing consumer contracts
- Commercial advertisements and Unfair Competition practices
- Compensation of damages suffered by the consumer as a result of defective goods and services
- Disputes arising from prepaid housing sales contracts
- Housing Finance
In case of any disputes regarding Consumer Law, you can contact us via Whatsapp or our contact information below and get support from our expert Consumer Law Attorney team.
